Mailbox passwords and quotas are managed per address. A full mailbox may stop accepting new mail even when the website works.
Steps
- Open E-mail Accounts for the correct domain.
- Select the mailbox and choose the password or quota action.
- Save the new setting. If you changed the password, update every phone, computer, and application using that mailbox.
- Check usage and send a test message to confirm normal access.
Good to know
Increasing a mailbox quota does not increase the total storage included with the hosting plan. Archive messages or request a plan review if the account itself is full. Do not send the new password to Support.
Need help? Open a support ticket and include your domain and the step where you need assistance. Never include your password.
