Use a unique hosting password and store it in a password manager. Changing it may affect tools that use the main hosting login.
Steps
- Open the hosting service in Client Portal and choose Change Password if offered, or open the password-change option in Domatic Control Panel.
- Enter the required current credentials and create a strong new password.
- Save the change and confirm that it succeeds.
- Update any approved FTP or other applications that use that same hosting login, then test access.
Good to know
Mailbox users and database users normally have their own passwords. Changing the main hosting password should not be treated as a way to rotate those separate credentials. Never paste passwords into a support ticket.
Need help? Open a support ticket and include your domain and the step where you need assistance. Never include your password.
