Open the correct hosting account through the Client Portal so you do not need to guess its server address.
Steps
- Sign in to Client Portal.
- Open Services > My Services and select the domain or hosting plan you want to manage.
- Click Log in to Control Panel. If the button wording is slightly different, use the hosting control-panel login action.
- Once inside Domatic Control Panel, select the correct domain before making changes.
Good to know
If a login prompt appears, use the hosting credentials for that service, not your mailbox password. If the login action fails or a certificate warning appears, stop and contact Support with the service name.
Need help? Open a support ticket and include your domain and the step where you need assistance. Never include your password.