Meet Kai: Voice Support and Your New Client Portal

  • Sunday, 13th September, 2026
  • 18:54pm

Our new Client Portal is live, and getting help is now as easy as starting a conversation. Meet Kai, our AI support assistant, available by voice on our website or by calling 1-866-366-2842.

Account help, just by asking

Talk to Kai through the website voice widget, visit our Contact page, or call our main support line. Kai can help you:

  • Review outstanding invoices, amounts due and due dates.
  • Have a copy of an invoice sent to your account email address.
  • Check your hosting services and domain information, including domain expiration dates and auto-renew status.
  • Review support tickets and submit a new ticket under your account for our team to follow up.
  • Find guidance for common hosting questions and using the Client Portal or Control Panel.

You do not need to log in to start a support conversation. For account-specific help, Kai will verify your access with a short support verification code sent to your account email address. Invoice emails and new tickets are confirmed with you before they are sent or submitted.

A refreshed Client Portal

The new portal brings billing, hosting, domains and support together in a cleaner, easier-to-navigate layout. View and pay invoices, manage domain renewals, check service information and keep track of support replies from one place. Clearer status indicators make it easier to see domain auto-renew settings, domain locks and SSL information at a glance.

For payments, domain renewals and account changes, use the Client Portal. Kai can help you understand your account and get your request to the right team.

Explore your new Client Portal or call 1-866-366-2842 to speak with Kai.

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